Terms & Conditions

​​Welcome to Kangen Water Station (“we,” “us,” “our,” or “KWS”).
By accessing or using www.KangenWaterStation.com (“the Site”), you agree to comply with and be bound by these Terms & Conditions (“Terms”). Please read these Terms carefully before using our website, products, or services.

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1. About Kangen Water Station

Kangen Water Station (KWS) is a community-driven education and support platform that promotes True Health (physical, financial, and mental) through awareness, learning, and lifestyle improvement.

We operate as an authorized independent distributor platform in collaboration with Enagic®, offering education and support for:

• Enagic® Kangen Water® ionizers

• Anespa® Spa System

• Ukon® turmeric supplement

• emGuarde® EMR harmonizer

Kangen Water Station is not the official Enagic® corporate website. We are a trusted distributor and education hub representing Enagic® technologies and wellness principles.

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2. Acceptance of Terms

By using our Site, enrolling in our programs, or purchasing through our contact or referral channels, you confirm that you:

• Are at least 18 years old or have parental/guardian consent

• Have read, understood, and accepted these Terms and our Privacy Policy

• Use our Site and services for lawful, non-commercial, and personal purposes

If you do not agree, please discontinue use of the Site.

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3. Health & Wellness Disclaimer

All content on this Site (including articles, videos, and testimonials) is provided for educational and informational purposes only.

We do not make medical claims and do not diagnose, treat, prevent, or cure any disease.
All products featured are lifestyle-support tools and not medical devices.

Please consult a licensed healthcare professional before making changes to hydration, supplements, or health routines.

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4. Products and Warranty Coverage

Kangen Water Station provides education, distribution guidance, and after-sales coordination for Enagic® and related wellness products.

• Enagic® warranties are provided directly by Enagic Malaysia Sdn. Bhd. and its authorized offices/service centers.

• Users are responsible for operating products according to official manuals and care guidelines.

5. Educational and Support Services

Kangen Water Station may offer services such as:

• Product education sessions, workshops, and online presentations

• Installation and filter replacement guidance

• e-cleaning and deep-cleaning coordination

• Community engagement and ambassador programs

• Lifestyle and hydration consultation (non-medical)

We reserve the right to modify or discontinue any service at any time without prior notice.

 

6. Intellectual Property

All content on this Site (logos, text, videos, images, downloads) is the property of Kangen Water Station or its licensors.

“Kangen®,” “Enagic®,” “Anespa®,” and “Ukon®” are registered trademarks of Enagic Co., Ltd.
“emGuarde®” is a registered trademark of its respective owner.

You may not reproduce, copy, modify, or redistribute any content without written permission from the rightful owner.

 

7. User Conduct

When engaging with our website, social media, or contact channels, you agree to:

• Communicate respectfully and truthfully

• Not impersonate Kangen Water Station representatives or misuse our brand

• Not post or transmit unlawful, defamatory, or misleading content

• Not use our materials to promote non-affiliated products or services

Violation may result in suspension or permanent restriction of access.

 

8. Payment and Refund Policy

All Enagic® product purchases are made through authorized Enagic® channels or verified distributor accounts.
Refunds, returns, and payment plans follow Enagic’s official policies.

 

9. Maintenance and After-Sales Support

Our team provides coordination and education for:

• Filter replacement and cleaning reminders

• On-site e-cleaning and deep-cleaning arrangements

• Warranty claim coordination with Enagic® Service Centers

• Troubleshooting and care guidance for emGuarde® and Anespa® systems

Users remain responsible for routine maintenance as per manufacturer instructions.
Kangen Water Station acts as a support and liaison partner, not a service center.

 

10. Community & Ambassador Programs

By joining our community or participating in affiliate/ambassador programs, you agree to:

• Share only verified and ethical information

• Avoid unauthorized medical or income claims

• Represent Enagic® and Kangen Water Station with integrity and professionalism

• Follow the True Health mission (physical, mental, and financial well-being)

We reserve the right to suspend membership or partnership privileges if ethical standards are breached.

 

11. Third-Party Links

Our Site may link to official Enagic® websites, educational resources, or third-party platforms for convenience.
We are not responsible for the content, privacy practices, or policies of external sites.

 

12. Limitation of Liability

To the maximum extent permitted by law:

• Kangen Water Station is not liable for any direct, indirect, or incidental damages arising from use or misuse of products or information from this Site.

• Users assume full responsibility for their usage and interpretation of educational material.

• Enagic® retains authority over product manufacturing, performance, and warranty.

 

13. Privacy and Data Protection

Your personal information is handled according to our Privacy Policy.
We may collect limited data (e.g., contact details, preferences) for support and communication, and we do not sell your data.

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14. Changes to Terms

We may update these Terms periodically. The updated Terms will be published on this page with a revised “Last Updated” date.

 

15. Governing Law

These Terms and disputes are governed by the laws of Malaysia and Singapore, depending on your service region.
Disputes should be resolved through good-faith negotiation or arbitration in Kuala Lumpur.

 

16. Contact Information

For questions, feedback, or support:

📧 thekangemwaterspecialist@gmail.com
🌐 www.KangenWaterStation.com
📞 Malaysia: +6016 921 7971